We collect only the information necessary to deliver, maintain, and enhance the Service.

To provide AI-powered photo and video features, selected media may be uploaded to our secure servers for processing.

• What is processed — only items you actively select are uploaded, and each upload is used strictly to generate the specific AI effect you request.
• No biometric profiling — we do not build, collect, or store biometric facial templates, raw facial feature vectors, or persistent facial identifiers.
• No secondary use — uploaded media is never used for advertising, user profiling, or AI model pre-training without your explicit consent.
• Immediate deletion — original images and videos are automatically and permanently deleted from our servers as soon as the generation result is returned; no copy is retained.
• Proprietary infrastructure — all AI capabilities run on our proprietary models on private infrastructure; content is not forwarded to third-party AI APIs or external cloud models.

We automatically collect data to ensure app stability and performance. Pixova does not require a traditional sign-in account; this data is tied to an anonymous device identifier and does not identify you personally.

• Device attributes — unique device identifier (UUID), OS version, device model, and mobile network information.
• Usage logs — IP address, access logs, and in-app interaction history.

We process your information for the following purposes:

• Core Functionality — to deliver AI photo and video generation and editing services.
• Customer Support — to resolve technical issues and respond to your feedback.
• Security & Safety — to prevent fraud, abuse, and unauthorized access.
• Service Improvement — to analyze usage trends and optimize our proprietary AI models.

Pixova may request the following iOS permissions. You can manage them in Settings at any time.

• Photos — to select and edit media from your library.
• Camera — to capture content for AI processing.
• Tracking (IDFA) — to provide a more personalized experience; requires your explicit consent via the system prompt.
• Notifications — to alert you when AI generation is complete.

Pixova does not sell your personal information.

• Service providers — we use trusted partners such as Amazon Web Services (AWS) for secure hosting; they are bound by strict confidentiality agreements.
• No third-party marketing — we do not share your data with third parties for their independent marketing or advertising.
• Legal requirements — we may disclose information when required by law, court order, or valid government request.
• International transfers — data may be processed outside your country; we ensure transfers meet applicable security and data-protection standards.

• Retention — device-linked usage data is retained only as long as needed to operate the Service.
• Minimization — original media uploaded for AI generation is deleted immediately after processing completes.
• Security — we use industry-standard encryption to protect data in transit and during processing.

Pixova is not intended for children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that such data has been collected, we will delete it promptly.

Questions about this Privacy Policy: pixovasupport@163.com

我们仅收集为提供、维护和改进本服务所必需的信息。

为提供 AI 照片与视频功能，您主动选择的内容可能会上传至我们的安全服务器进行处理。

• 处理范围 — 仅上传您主动选择的内容，且每次上传仅用于生成您请求的特定 AI 效果。
• 无生物识别建档 — 我们不会构建、收集或存储生物识别面部模板、原始面部特征向量或持久面部标识。
• 禁止二次使用 — 未经您明确同意，上传内容不会用于广告、用户画像或 AI 模型预训练。
• 即时删除 — 生成结果返回后，原始图片/视频会从服务器自动并永久删除，不保留副本。
• 专有基础设施 — 所有 AI 能力均在我们专有模型与私有基础设施上运行，不会转发至第三方 AI API 或外部云模型。

我们会自动收集数据以保障应用稳定与性能。Pixova 无需传统注册账户；此类数据仅与匿名设备标识关联，无法识别您的个人身份。

• 设备属性 — 唯一设备标识符（UUID）、系统版本、设备型号及移动网络信息。
• 使用日志 — IP 地址、访问日志及应用内交互记录。

我们基于以下目的处理您的信息：

• 核心功能 — 提供 AI 照片与视频生成及编辑服务。
• 客户支持 — 解决技术问题并回复您的反馈。
• 安全与防护 — 防止欺诈、滥用及未授权访问。
• 服务改进 — 分析使用趋势并优化专有 AI 模型。

Pixova 可能请求以下 iOS 权限，您可随时在系统设置中管理。

• 照片 — 从相册选择并编辑媒体。
• 相机 — 拍摄内容以供 AI 处理。
• 跟踪 (IDFA) — 提供更个性化体验；须通过系统弹窗获得您的明确同意。
• 通知 — 在 AI 生成完成时提醒您。

Pixova 不会出售您的个人信息。

• 服务提供商 — 我们使用 AWS 等可信伙伴进行安全托管，并受其严格保密协议约束。
• 无第三方营销共享 — 我们不会为第三方的独立营销或广告目的共享您的数据。
• 法律要求 — 在法律、法院命令或有效政府要求下，我们可能披露相关信息。
• 跨境传输 — 数据可能在您所在国以外处理；我们确保传输符合适用的安全与数据保护标准。

• 保留期限 — 与设备关联的使用数据仅在运营服务所需期间保留。
• 最小化原则 — 用于 AI 生成的原始媒体在处理完成后立即删除。
• 安全措施 — 我们采用行业标准加密保护传输与处理中的数据。

Pixova 不面向 13 岁以下儿童（或您所在司法辖区规定的最低年龄）。我们不会有意收集儿童个人信息；如发现，将立即删除。

有关本隐私政策的问题：pixovasupport@163.com

By accessing or using Pixova, you confirm that you are at least 13 years of age (or the minimum legal age in your jurisdiction) and have the legal capacity to enter this agreement. If you do not agree, do not use the application.

Pixova uses generative artificial intelligence to process photos and videos.

2.1 Input Responsibility

You are solely responsible for Input (photos, videos, or text prompts) you provide. You warrant that you have the right to use such content and that it does not infringe third-party rights.

2.2 Output Nature

Due to the nature of machine learning, Output may not be unique across users. We do not guarantee the accuracy or appropriateness of Output.

2.3 AI Labeling & Watermarking

In compliance with applicable digital content regulations, Pixova may embed digital watermarks or "AI-Generated" metadata in Output. Circumventing or removing these identifiers is prohibited.

• Your content — you retain ownership of your original Input and grant Pixova a worldwide, non-exclusive, royalty-free license to process Input solely to provide the Service.
• Generated works — subject to these Terms and your subscription tier, we transfer our rights in Output to you for personal or commercial use as applicable.
• Pixova assets — all UI/UX, proprietary AI models, filters, templates, and in-app music are owned by us and protected by copyright.

• Billing — purchases are processed via your Apple ID; prices may change with notice.
• Auto-renewal — subscriptions renew automatically unless canceled at least 24 hours before the period ends (manage in Settings → Apple ID → Subscriptions).
• Refunds — refund requests must be submitted to Apple Support; we cannot access Apple's payment systems.
• Compute credits — AI generation may require credits that can expire at the end of a billing cycle as shown in the app.

You agree not to use Pixova to:

• Non-consensual imagery — create realistic portrayals of individuals without their express consent.
• Illegal content — generate child exploitation, extreme violence, or hate speech.
• Reverse engineering — attempt to extract weights, architecture, or source code of our AI models.
• Misleading use — represent AI-generated content as purely human-captured media for fraud.

Data processing is governed by our Privacy Policy. Where possible, on-device processing uses Apple's Neural Engine; cloud processing uses encryption in transit and deletion after task completion.

To the maximum extent permitted by law, Pixova shall not be liable for indirect, incidental, or consequential damages, including AI inaccuracies in Output or loss of data.

We may modify these Terms or app features as AI regulations evolve. Continued use after changes constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles.

Support or legal inquiries: pixovasupport@163.com

使用 Pixova 即表示您确认已年满 13 周岁（或您所在司法辖区的最低法定年龄），并具备订立本协议的法律能力。如不同意，请勿使用本应用。

Pixova 使用生成式人工智能处理照片与视频。

2.1 输入内容责任

您对提供的输入内容（照片、视频或文字提示）承担全部责任，并保证有权使用该内容且不侵犯第三方权利。

2.2 输出性质

受机器学习特性影响，不同用户的输出可能相似；我们不保证输出的准确性或适当性。

2.3 AI 标识与水印

为遵守数字内容相关法规，Pixova 可能在输出中嵌入数字水印或「AI 生成」元数据；禁止规避或移除这些标识。

• 您的内容 — 您保留原始输入的所有权，并授予我们全球性、非独占、免版税许可，仅为提供服务而处理输入。
• 生成作品 — 在您遵守本条款及订阅等级的前提下，我们将输出中的权利转让给您，供个人或商业使用（以适用为准）。
• Pixova 资产 — 应用界面、专有 AI 模型、滤镜、模板及应用内音乐均归我们所有并受版权保护。

• 账单 — 通过 Apple ID 扣款；价格变更将提前通知。
• 自动续订 — 除非在当前周期结束前至少 24 小时取消，否则订阅将自动续订（在 设置 → Apple ID → 订阅 中管理）。
• 退款 — 须向 Apple 支持申请；我们无法直接处理 Apple 付款。
• 算力积分 — AI 生成可能消耗积分，积分可在账单周期结束时按应用内说明过期。

您不得将 Pixova 用于：

• 未经同意的影像 — 未经明确同意制作他人的逼真肖像。
• 违法内容 — 生成儿童剥削、极端暴力或仇恨言论等内容。
• 逆向工程 — 试图提取我们 AI 模型的权重、架构或源代码。
• 误导性使用 — 将 AI 生成内容冒充为纯人工拍摄以实施欺诈。

数据处理受我们的隐私政策约束。在可能情况下使用设备端 Neural Engine；云端处理采用传输加密，并在任务完成后删除数据。

在法律允许的最大范围内，Pixova 不对间接、附带或后果性损害承担责任，包括输出中的 AI 误差或数据丢失。

随着 AI 法规发展，我们可能修改本条款或应用功能；继续使用即视为接受更新后的条款。

本条款受香港特别行政区法律管辖，不适用法律冲突原则。

支持或法律咨询：pixovasupport@163.com

Pixova offers VIP membership tiers and optional credit packs. Payment is charged to your iTunes Account at confirmation of purchase.

1. Open the Settings app on your iPhone.
2. Tap your name at the top.
3. Tap Subscriptions.
4. Find Pixova and tap it.
5. Tap Cancel Subscription.

If you do not see a Cancel button, the subscription may already be canceled or not set to renew.

We cannot process refunds directly. Please visit reportaproblem.apple.com or contact Apple Support.

Any unused portion of a free trial is forfeited when you purchase a subscription. Cancel at least 24 hours before the trial ends to avoid being charged.

Questions about subscriptions: pixovasupport@163.com

Pixova 提供 VIP 会员等级及可选积分包。确认购买后，费用将从您的 iTunes 账户扣除。

1. 打开 iPhone 上的设置。
2. 点击顶部的您的姓名。
3. 点击订阅。
4. 找到 Pixova 并点击。
5. 点击取消订阅。

若未看到「取消订阅」按钮，可能已取消或当前周期不会续订。

我们无法直接处理退款。请访问 reportaproblem.apple.com 或联系 Apple 支持。

购买订阅后，免费试用未使用部分将失效。请在试用期结束前至少 24 小时取消，以免被扣费。

订阅相关问题：pixovasupport@163.com